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Résumé

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Warren A. Jones II is a strategic operations leader with nearly two decades of experience in nonprofit and mission-driven organizations. His work focuses on executive operations, board governance, organizational systems, business intelligence, and applied analytics.

His career has centered on helping organizations translate strategy into usable systems: governance workflows, executive dashboards, procurement processes, cross-functional reporting, data infrastructure, and decision-support tools. Warren’s résumé reflects a progression from administrative and program operations into chief of staff leadership, independent consulting, and national board governance.

Contents

  1. Profile
  2. Career progression
  3. Professional experience
  4. Selected capabilities
  5. Education
  6. Credentials and professional development

Profile

Strategic operations, governance, and applied analytics leader with experience supporting executive teams, boards of directors, enterprise operations, and cross-functional initiatives in complex nonprofit environments. Skilled at building systems that improve visibility, decision-making, accountability, and organizational follow-through.

Warren’s work sits at the intersection of operations management, governance, business intelligence, and data analytics. He is especially interested in how mission-driven organizations use information systems, dashboards, workflows, and applied data science to solve business problems they often lack the capacity or infrastructure to address.

Career progression

Period Organization Role Focus
2026–Present American Society for Engineering Education Board Governance and Administration Manager Board governance, administration, national association operations
2023–2026 Spark Professional Services Principal, Strategic Operations & Analytics Independent consulting, executive systems, operations strategy, applied analytics
2020–2023 Maryland Family Network Chief of Staff Executive leadership, enterprise operations, board governance, BI systems
2017–2020 Maryland Family Network Special Assistant, Executive Office Executive operations, strategic projects, board and leadership support
2013–2017 Maryland Family Network Executive Assistant to the Executive Director Executive support, governance records, board and committee coordination
2008–2013 Maryland Family Network Program Administrative Coordinator Program administration, operations support, statewide nonprofit systems
2006–2008 Cal Ripken, Sr. Foundation Administration and Operations Assistant Administrative operations, foundation support, national nonprofit environment

Professional experience

American Society for Engineering Education

Board Governance and Administration Manager · 2026–Present · Washington, DC

  • Leads board governance and administrative operations for a national association serving the engineering education community.
  • Supports board-facing systems, governance workflows, meeting cycles, documentation, and the institutional processes that help board members serve effectively.
  • Focuses on strengthening governance infrastructure, improving administrative clarity, and making board operations easier to navigate for members, officers, and executive leadership.

Spark Professional Services

Principal, Strategic Operations & Analytics · 2023–2026 · Baltimore, Maryland

  • Led an independent consulting practice focused on strategic operations, executive systems, process improvement, applied analytics, and practical business problem-solving for mission-driven and small-business clients.
  • Supported the development of workflows, documentation, client-facing systems, and operational structures designed to improve clarity, follow-through, and decision-making.
  • Built independent consulting capacity while developing a technical portfolio in analytics, data visualization, SQL, Python, and applied data science.

Maryland Family Network

Chief of Staff · 2020–2023 · Baltimore, Maryland

  • Served as a senior operations and executive office leader for a statewide nonprofit organization with approximately $42 million in annual operations, multiple departments, and statewide programmatic reach.
  • Supported the Executive Director, executive leadership team, and board of directors by translating leadership priorities into workflows, meetings, dashboards, decisions, and cross-functional follow-up.
  • Led and supported enterprise-level special projects involving business intelligence, board governance, procurement, development operations, policy implementation, and organizational performance tracking.
  • Helped mature the organization’s use of Salesforce as a business intelligence and governance infrastructure tool, supporting visibility into board terms, rosters, attendance, giving, contact histories, and development-related data.
  • Participated in executive leadership planning, performance management, budget prioritization, project coordination, and enterprise goal tracking across departments and functional areas.

Maryland Family Network

Special Assistant, Executive Office · 2017–2020 · Baltimore, Maryland

  • Managed high-level executive office operations, board logistics, leadership communications, committee support, and strategic projects for the Executive Director and senior leadership team.
  • Coordinated board and committee meetings, annual meetings, retreats, agendas, materials, follow-up, and governance records.
  • Supported Salesforce transition and data infrastructure work, including governance records, board member information, attendance tracking, and reporting needs.
  • Helped improve internal coordination by connecting executive priorities with operational planning, communications, and cross-functional execution.

Maryland Family Network

Executive Assistant to the Executive Director · 2013–2017 · Baltimore, Maryland

  • Provided direct executive support to the Executive Director, including calendar management, correspondence, meeting preparation, board support, and confidential administrative coordination.
  • Maintained governance records, supported board communication, and assisted with committee and leadership meeting logistics.
  • Developed strong institutional knowledge of statewide nonprofit operations, executive decision-making, and board-facing administration.

Maryland Family Network

Program Administrative Coordinator · 2008–2013 · Baltimore, Maryland

  • Supported program administration and operational coordination in a statewide nonprofit environment.
  • Assisted with documentation, scheduling, internal coordination, reporting support, and program-facing administrative systems.
  • Built early experience working across teams, programs, and operational needs in a complex mission-driven organization.

Cal Ripken, Sr. Foundation

Administration and Operations Assistant · 2006–2008 · Baltimore, Maryland

  • Supported administrative and operational functions for a foundation with a national footprint.
  • Assisted with office operations, program support, scheduling, documentation, and internal coordination.
  • Gained early experience in nonprofit operations, foundation administration, and national mission-driven work.

Selected capabilities

Area Representative capabilities
Executive operations Executive office management, leadership support, cross-functional follow-up, meeting systems, project coordination, confidential communications, and decision support.
Board governance Board portals, meeting materials, rosters, terms, elections, attendance, voting workflows, onboarding, committee support, and governance documentation.
Organizational systems Workflow design, process improvement, procurement support, documentation, enterprise coordination, change management, and operational planning.
Business intelligence Salesforce-based reporting, dashboards, KPI visibility, data organization, reporting workflows, and decision-support infrastructure.
Applied analytics Data cleaning, exploratory data analysis, SQL querying, dashboard design, Tableau development, Python analysis, R analysis, and applied machine learning.
Management frameworks Strategy, organizational behavior, performance management, budgeting, stakeholder management, governance, operations, and enterprise-level resource planning.

Education

Morgan State University

Master of Science, Data Analytics and Visualization · Expected Dec. 2026

Interdisciplinary graduate study focused on data analytics, visualization, data engineering, artificial intelligence, cloud computing, statistics, and applied technical methods for business and organizational problems.

University of Maryland Global Campus

Master of Business Administration

Graduate business training in management, leadership, organizational structure, strategy, finance, operations, and decision-making.

University of Maryland Global Campus

Bachelor of Science, Management Studies

Undergraduate business and management training focused on organizational systems, management principles, and business problem-solving.

University of Maryland, College Park

Attended

Credentials and professional development

  • Project Management Professional (PMP) — expected Jun. 2026.
  • Diversity, Equity, and Inclusion professional development — University of North Carolina at Chapel Hill.
  • Nonprofit Management professional development — Duke University.