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Curriculum Vitae

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Warren A. Jones II is a strategic operations, governance, and analytics leader with two decades of experience in mission-driven organizations. His work has included executive leadership support, board governance, procurement and contracts oversight, enterprise systems modernization, business intelligence, and decision-support infrastructure.

His professional and applied research interests center on how nonprofit and mission-driven organizations use data infrastructure, information systems, analytics, and knowledge management to strengthen operations, improve resource allocation, and sustain organizational impact.

This page provides a web-readable version of Warren’s curriculum vitae, including selected professional experience, research interests, writings, projects, service, memberships, and technical competencies.

Professional profile

Strategic operations, governance, and analytics leader with two decades of experience in mission-driven organizations, including executive leadership, team supervision, procurement and contracts oversight, enterprise systems modernization, board governance, and business intelligence. Applies data infrastructure, information systems, and decision-support tools to improve organizational effectiveness, resource allocation, and operational capacity.

Warren’s work sits at the intersection of nonprofit operations, governance, business intelligence, knowledge management, and applied analytics. His research interests include nonprofit sustainability, governance systems, applied analytics, and data infrastructure for mission-driven organizations.

Research interests

  • The nonprofit starvation cycle and organizational sustainability.
  • Business intelligence, analytics, and decision-support systems in mission-driven organizations.
  • Applied artificial intelligence and machine learning for nonprofit operations.
  • Data infrastructure and analytics as tools for institutional improvement.

Education

Morgan State University

Master of Science in Data Analytics and Visualization · Expected December 2026 · Baltimore, Maryland

Earl G. Graves School of Business and Management. Concentration: Advanced Computing (Computer Science Track). AACSB-accredited, STEM-designated program.

Selected graduate coursework includes quantitative analysis and business statistics, data engineering, data science and artificial intelligence, data wrangling for visualization, data visualization, artificial intelligence for decisions, cloud computing applications, big data analytics, and capstone work in data analytics.

University of Maryland Global Campus

Master of Business Administration · Conferred · Adelphi, Maryland

Graduate business training included advanced management strategy, corporate finance, leadership theory, and organizational effectiveness.

University of Maryland Global Campus

Bachelor of Science in Management Studies, cum laude · Conferred · Adelphi, Maryland

Undergraduate study included business principles, organizational development, strategy formulation, and globalization.

Honors and distinctions

  • Morris Goldseker Fellow, 2025–2026. Competitive full-tuition graduate fellowship awarded by the Earl G. Graves School of Business and Management, Morgan State University.
  • Alpha Sigma Lambda Honor Society. National honor society recognizing academic achievement and leadership, University of Maryland Global Campus.
  • Dean’s List, University of Maryland Global Campus. Recognized each semester during undergraduate study.

Professional experience

American Society for Engineering Education

Board Governance and Administration Manager · 2026–Present · Washington, DC

Serves in a senior governance operations role for a national engineering education association, supporting the Board of Directors and directing governance infrastructure across board administration, committee operations, national elections, and council/division governance.

  • Direct governance operations for ASEE’s 20-member national Board of Directors, 10 board committees, quarterly board meetings, national elections, board actions, and official governance records.
  • Serve as a governance operations partner to the Board President and executive leadership, tracking board actions, motions, committee priorities, and follow-up items that advance the work of the Board.
  • Manage governance processes across ASEE’s representative structure, including geographic zones, sections, professional interest councils, and other member leadership bodies represented at the board level.
  • Build and standardize board administration infrastructure, including governance calendars, committee workflows, policy-management procedures, records-retention practices, and board-facing operating standards.
  • Modernize governance records and institutional knowledge systems by converting fragmented spreadsheets and legacy files into structured, queryable resources for continuity, reporting, and decision support.

Spark Professional Services

Principal Consultant, Governance and Strategic Operations · 2023–Present · Baltimore, Maryland

Co-founded and co-leads an independent consulting practice providing governance, strategy, analytics, and operational capacity support to nonprofit, foundation, and corporate clients.

  • Lead business development, client engagement, contracts, reporting, operations, and systems implementation for a consulting practice serving 20+ client organizations across local, regional, and national impact areas.
  • Manage contracting and client documentation, including proposals, scopes of work, client agreements, project records, reporting processes, and administrative systems.
  • Delivered 50+ client-facing outputs, including strategic plans, dashboards, governance assessments, board materials, policy packages, implementation roadmaps, and decision-support tools.
  • Coordinate contractors, vendors, and subcontractors supporting business infrastructure, client training, specialized subject-matter delivery, accounting systems, and contract-management systems.

Maryland Family Network

Chief of Staff · 2020–2023 · Baltimore, Maryland

Served on the Executive Leadership Team for a $42 million statewide nonprofit, overseeing Operations, Executive Office, Human Resources, Information Technology, Business Intelligence, and Procurement.

  • Directed enterprise operations across six business functions, strengthening executive coordination, board operations, staff infrastructure, procurement discipline, and organization-wide execution.
  • Supervised and developed a five-member operations team responsible for governance administration, procurement, vendor management, business intelligence, executive operations, and enterprise systems support.
  • Oversaw approximately $1 million in annual procurement/vendor activity and led enterprise purchasing reforms that improved cost visibility, reduced redundant purchasing, and contributed to recurring reductions in non-program operating costs.
  • Led board operations for a 30-member Board of Directors, including quarterly board meetings, committee workflows, management retreats, staff retreats, board retreats, and board engagement activities.
  • Advanced enterprise systems modernization by transitioning aging physical-server infrastructure toward cloud-based systems, improving remote-work capacity and reducing IT costs after initial implementation.
  • Reallocated technology savings, including a 30% reduction in managed-services costs, to support business intelligence work and higher-value IT investments.

Maryland Family Network

Special Assistant, Executive Office · 2017–2020 · Baltimore, Maryland

Served as an enterprise special projects and systems modernization lead, supporting the Chief of Staff and Executive Director across business intelligence, fundraising operations, knowledge management, and cross-functional organizational improvement.

  • Professionalized development operations during a yearlong modernization assignment, reducing gift-processing time from approximately 3 days to 1 day and improving donor acquisition cost by 5%.
  • Improved BI data quality through validation workflows and user-level data checks that increased data-entry accuracy by 35%.
  • Introduced A/B testing and donor-interest tracking across seven giving campaigns, helping increase giving volume for existing campaigns and supporting two new campaigns that ranked among the organization’s top five by donors and revenue.
  • Developed five major executive and board-facing dashboards covering operations, programs, communications and engagement, human resources, and resource development/fundraising.
  • Created a donor Readiness Rating used by executive leadership, development staff, and the board’s Resource Development Committee to inform solicitation strategy and gift-level targeting.
  • Led design and rollout of a knowledge management function used by 50 staff across 10 business units, improving access to documents, data, organizational practices, customer insights, and internal expertise.
  • Improved development-finance reconciliation workflows, reducing reconciliation timelines from approximately 60 days to 2 days through stronger systems integration and process design.

Maryland Family Network

Executive Assistant to the Executive Director · 2013–2017 · Baltimore, Maryland

  • Supported executive leadership and board governance for a 30-member Board of Directors, coordinating quarterly board meetings, annual offsite meetings, briefing materials, executive communications, and stakeholder follow-up.
  • Developed daily briefing books, trackers, templates, and early reporting tools that improved executive preparation, deadline visibility, meeting follow-through, and organizational priority tracking.

Friends of the Family

Program Administrative Coordinator · 2008–2013 · Baltimore, Maryland

  • Supported grant administration, compliance monitoring, reporting, and site-visit coordination for a $20.4 million portfolio involving 55 subgrantees, 35 program sites, and all 24 Maryland jurisdictions.
  • Helped implement a knowledge management system that enabled five program consultants to access required files and program data remotely for the first time, improving offsite monitoring and grant-administration support.

Cal Ripken, Sr. Foundation

Administration and Operations Assistant · 2006–2008 · Towson, Maryland

  • Supported grants and programs administration, reporting, compliance documentation, and organizational records management for a $24.5 million foundation with 15 staff, offices in Maryland and California, and 100+ grants awarded.

Selected professional initiatives

Initiative area Summary
Business intelligence and organizational decision support Built decision-support infrastructure connecting board, development, finance, program, attendance, relationship, and operational data. Improved leadership visibility and helped move organizational information from fragmented records toward actionable management intelligence.
Fundraising operations modernization Modernized development operations through stronger Salesforce workflows, donor intelligence, campaign testing, and board-facing reporting. Connected fundraising administration to strategy, donor engagement, grant reporting, and resource development decisions.
Knowledge management and information systems Designed knowledge management systems that improved staff access to documents, data, organizational practices, customer insights, and internal expertise. Strengthened information access, cross-functional learning, and continuous improvement.
Enterprise procurement and operational discipline Led the shift from decentralized purchasing toward a coordinated enterprise approach to vendors, contracts, spending decisions, and operational planning. Improved cost visibility, resource stewardship, and administrative capacity across organizational operations.

Selected scholarly and practitioner writings

Scholarly working papers

Public scholarship

Selected data science projects

Project area Description Repository
Classification, regression, and predictive modeling Applied supervised machine learning to lending, banking, and housing datasets using classification and regression models, cross-validation, hyperparameter tuning, model comparison, and feature importance analysis. GitHub
Document intelligence and text analytics Used natural language processing, text mining, feature engineering, and supervised learning to analyze unstructured text for classification, pattern recognition, and decision support. GitHub
Organizational data architecture and decision support Architected and maintained a normalized relational database supporting longitudinal data management, simulation modeling, reporting, and decision-support analysis. GitHub
Community needs assessment through longitudinal demographic analysis Conducted multi-year demographic analysis to identify population trends, regional change, and future service demand using public data. GitHub
Place-based data analytics for urban communities Designed an interactive GIS platform integrating demographic, economic, housing, and neighborhood-level datasets to examine spatial variation across Baltimore. GitHub

Board and advisory service

Yleana Leadership Foundation

Advisory Council Member · 2021–2026 · New York, New York / Baltimore, Maryland

Civic Works

Board Member; Executive Committee Member · 2019–2024 · Baltimore, Maryland

Professional memberships

  • Academy of Management (AOM)
  • Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA)
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • National Black MBA Association (NBMBAA)
  • Project Management Institute (PMI)

Technical competencies

Programming and query languages Python, R, SQL
Analytics and visualization Tableau Desktop, Tableau Cloud, Tableau Prep Builder, Microsoft Excel
Statistical and analytical methods Multiple linear regression, logistic regression, hypothesis testing, ANOVA, chi-square analysis, predictive modeling, clustering, longitudinal analysis, geospatial analysis, and text mining.
Information systems and data engineering Relational database design, data modeling, data integration, ETL/ELT pipeline development, business intelligence, decision-support systems, and data governance.
Cloud and distributed computing AWS, Hadoop, MapReduce

Public scholarship and professional platforms

A public portfolio of selected writing, research notes, professional commentary, and analytics projects is available at WarrenAJones.com. Technical project repositories, including data science, SQL, machine learning, and visualization work, are available at GitHub.com/sparkcrafted.

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